Privacy policy

This Privacy Policy describes how www.heliadesignco.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact Information

If you have questions about this Privacy Policy or our data practices, you can contact us at: heliadesignco@gmail.com

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information about what Personal Information we collect and why.

Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared only with our processor Shopify to fulfill your order.

Third-Party Services and APIs

Pinterest API

This Site uses the Pinterest API to manage and publish content to our Pinterest business account. This Site is not endorsed by, affiliated with, or sponsored by Pinterest, Inc. We use the Pinterest API solely to manage our own product pins and related content.

We do not collect, store, or process any Pinterest user data from visitors to this Site through the Pinterest API.
If any Pinterest-derived data is associated with your account and you choose to disconnect from our service, that data will be promptly deleted from our systems.
We do not sell, resell, or redistribute Pinterest content or any Pinterest-derived data to any third parties.

Etsy API

This Site uses the Etsy API to sync product listings between our Etsy shop and this Site. This Site is not endorsed by, affiliated with, or sponsored by Etsy, Inc.

Shopify

This Site is hosted on Shopify. Shopify provides us with the online platform that allows us to sell our products to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be effective as soon as it is posted on this Site.

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